Introduction
This Privacy Policy describes how CrownFluence, part of the CrownThrive ecosystem, collects, uses, and discloses information, including personal information, for brands and influencers using our platform.

Information We Collect
We collect two primary types of information on our platform to facilitate and protect your experience:

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• Personal Information: Data that identifies you as an individual or business, such as your name, email address, phone number, company name, and billing address. This information is collected only when voluntarily provided—such as during account registration, campaign creation, or communication through our platform.

• Non-Personal Information: Data that does not directly identify you, including browser type, device type, operating system, IP address, browsing activity, and usage statistics. We collect this information automatically through cookies and other tracking technologies to enhance security, analyze usage, and improve the platform’s performance.

How We Use Information
The information collected is essential for us to:

• Operate and maintain the platform effectively and securely
• Enable brands and influencers to create and manage campaigns
• Facilitate secure payments, including invoicing and transaction confirmations
• Provide customer support and respond to inquiries
• Improve platform functionality and personalize user experience
• Analyze platform activity to enhance services and prevent fraud
• Comply with legal, regulatory, and contractual requirements

Sharing of Information
Your information may be shared with trusted third-party service providers who assist in the platform's operation, such as payment processors, analytics providers, and customer support tools. These providers are contractually obligated to maintain confidentiality and are authorized to use the information only for specified purposes.

We do not share personal information with third parties for marketing purposes without your explicit consent. However, aggregated data (which does not identify any user individually) may be used for analytical purposes and platform improvement.

Data Security and Retention
We take security seriously and implement reasonable safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, please understand that no internet transmission or electronic storage method is entirely secure, and we cannot guarantee absolute security.

Personal information is retained only as long as necessary for the purposes outlined in this Privacy Policy. We may retain data longer to comply with legal obligations or to resolve potential disputes.

User Rights and Choices
As a user, you have certain rights regarding your personal information, including the right to:

• Access and review the information we hold about you
• Request corrections to any inaccurate information
• Delete your account and personal data, subject to legal requirements

Please contact us if you wish to exercise any of these rights. We will make every effort to respond to your request within a reasonable timeframe.

Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect platform enhancements, regulatory changes, or best practices. Notifications of changes will be posted on the platform, and we encourage users to review this policy regularly.

Contact Information
For any questions or concerns about this Privacy Policy, or if you need assistance managing your information, please contact us at:

CrownFluence, Part of CrownThrive LLC

Pittsylvania County, Gretna, Virginia
Email: contact@crownthrive.com