Introduction
Welcome to CrownFluence, part of the CrownThrive LLC ecosystem. By accessing or using our platform, you agree to comply with and be bound by these Terms of Service. Please read these terms carefully, as they govern your use of the platform, including any services provided to brands and influencers.

1. Acceptance of Terms
By accessing or using CrownFluence, you confirm that you are at least 18 years old, have the legal capacity to enter into a binding agreement, and agree to these Terms of Service. If you do not agree, you may not use the platform.

2. Definitions

• User: Any individual or entity who creates an account on CrownFluence, including both brands and influencers.
• Brand: A company or individual who uses CrownFluence to create and manage influencer campaigns.
• Influencer: A content creator or individual who partners with brands through CrownFluence.
• Platform: The CrownFluence website and related services.

3. Account Registration
To use CrownFluence, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities conducted under your account.

4. User Responsibilities

• Content Accuracy: You are responsible for ensuring that all information provided on the platform, including campaign details, contact information, and deliverables, is accurate and up-to-date.
• Compliance: Users agree to comply with all applicable laws and regulations, including those governing advertising, intellectual property, and privacy.
• Respectful Conduct: Users agree to communicate and conduct themselves respectfully when interacting with other platform users. Harassment, offensive behavior, or discrimination will not be tolerated.

5. Campaign Management

• Brands: Brands are responsible for setting clear campaign objectives, requirements, and deliverables. Payments for campaigns are final and non-refundable as outlined in our Refund Policy.
• Influencers: Influencers must adhere to the campaign terms established by the brand and submit proof of deliverables as required. Non-compliance may result in payment withholdings or account suspension.

6. Fees and Payments

• Non-Refundable Fees: All fees, including but not limited to processing fees, subscription fees, and transaction fees, are non-refundable.
• Payment Terms: Payments for campaigns and platform services are due as outlined on the platform. Users agree not to reverse or charge back any payments once services have been rendered.

7. CrownFluence Guarantee for Dispute Resolution
The CrownFluence Guarantee offers support for dispute mediation between brands and influencers on the platform. The Guarantee covers the following situations:

• For Brands: If an influencer does not complete their required deliverables or fails to meet campaign terms, CrownFluence will mediate to resolve the dispute. Refunds may be issued solely in cases where the influencer has not fulfilled their obligations as specified in the campaign agreement.

• For Influencers: If a brand fails to make a scheduled payment for completed work or does not meet the agreed-upon terms, CrownFluence will mediate to secure payment. In cases where the brand has not fulfilled its financial commitment, the influencer may be eligible for payment through our Guarantee process.

Please Note: Refunds are not covered under the Guarantee unless there is documented evidence of a failure by one party to fulfill agreed-upon obligations. This Guarantee is designed solely to assist in dispute mediation and is not a blanket refund policy.

8. Intellectual Property

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• Platform Content: CrownFluence owns all intellectual property on the platform, including trademarks, logos, and platform-specific content. Users may not reproduce, modify, or distribute CrownFluence’s content without explicit permission.
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• User Content: Users retain ownership of their content (e.g., campaign materials and media). By uploading content, users grant CrownFluence a non-exclusive, royalty-free license to use, display, and share content for platform operations and promotional purposes.

9. Confidentiality and Privacy
Users agree to maintain the confidentiality of information shared on CrownFluence, including campaign details and user contact information. Our Privacy Policy governs how we collect, use, and protect your data.

10. Termination of Service
CrownFluence reserves the right to suspend or terminate accounts without notice if users violate these Terms of Service or engage in unlawful activity. Users may also terminate their accounts at any time; however, any outstanding obligations, such as payments, will remain due.

11. Limitations of Liability
To the fullest extent permitted by law, CrownFluence and CrownThrive LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the platform. This includes, but is not limited to, damages for loss of profits, data, or other intangibles.

12. Dispute Resolution

• Governing Law: These terms are governed by the laws of Virginia, United States, without regard to conflict of law principles.
• Arbitration: Any dispute arising from these Terms of Service will be resolved through binding arbitration in Pittsylvania County, Virginia. Users waive their right to bring class or collective actions.

13. Changes to Terms of Service

CrownFluence reserves the right to modify these Terms of Service at any time. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of the revised terms.

14. Contact Information
For questions or concerns about these Terms of Service, please contact us at:
CrownFluence, Part of CrownThrive LLC
Pittsylvania County, Gretna, Virginia
Email: contact@crownthrive.com

Acknowledgment
By using CrownFluence, you acknowledge that you have read, understood, and agreed to these Terms of Service. You affirm that you will comply with all applicable terms and conditions while using the platform.